Terms and Conditions

 

OVERVIEW
This website is operated by MyBlend Ltd, a company registered in England and Wales under company number 14655183. Throughout the site, the terms “we”, “us” and “our” refer to MyBlend Ltd, trading as MyBlend. MyBlend Ltd offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, account holders, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Changes will not affect any order already accepted by us unless required by law. Where a change materially affects an active subscription, we will provide notice where required by applicable law. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least 18 years old, or that you have permission from a parent or legal guardian to use this site and place an order.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms may result in termination of your access to the Services, where appropriate.

Subscription cycle starts from the 1st day of the month. This means that if you sign up after this date, you will receive your first product the next month. You will be charged at the first of the month unless we state otherwise at checkout.

You will be charged for the product at the first of the month, you'll get to customise the item from 10-15th of the month, and you'll receive the product by up to 10 days from the 15th.

Subscriptions renew monthly unless they are cancelled in accordance with these Terms. You may cancel your subscription through your account or by contacting us at hello@myblend.coffee. To avoid being charged for the next monthly cycle, cancellation must be completed before the 1st day of that month. If you cancel after a monthly charge has already been taken, cancellation will apply to the following monthly cycle, unless you are entitled to cancel under applicable consumer law.

If you do not customise your item during the 10-15th customisation window, we may prepare your order using your saved preferences, your previous selections, or a curated selection based on the information available to us.

Once the customisation window has closed and your item has been prepared or allocated to your preferences, cancellation or change-of-mind refunds may not be available where the product is made to your specification, personalised, perishable, or otherwise exempt under applicable consumer law. This does not affect your statutory rights if your product is faulty, damaged, incorrect, or not as described.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service where we have a legitimate reason to do so, including suspected fraud, misuse of the Service, payment issues, stock limitations, breach of these Terms, or legal or regulatory restrictions.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current, except where required by law. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site, except where required by law. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change. Price changes will not affect any order that has already been accepted and paid for by you. For subscriptions, any price change will apply only to future billing cycles, and we will notify you where required by applicable law.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof). Where this materially affects an order or active subscription, we will provide notice where required by applicable law.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service, except where liability cannot be excluded by law or where you have statutory rights in relation to an order already placed.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange according to our Refund Policy: https://myblend.coffee/policies/refund-policy and your statutory rights.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction where we have a legitimate reason to do so. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time, but such changes will not affect any order already accepted by us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
Coffee taste is personal, and individual preferences may vary. However, nothing in these Terms excludes or limits your statutory rights. Products must be of satisfactory quality, fit for their usual purpose, and as described. If your product is faulty, damaged, incorrect, or not as described, please contact us at hello@myblend.coffee so that we can assist you in accordance with your legal rights.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us where we have a legitimate reason to do so. We may limit or cancel quantities purchased per person, per household or per order where reasonably necessary, including for stock availability, suspected fraud, payment issues, misuse, or breach of these Terms. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, delivery address, payment information and card expiry dates, so that we can complete your transactions and contact you as needed.

If a subscription payment fails, we may retry the payment and/or contact you using the details provided. If payment cannot be completed, we may pause, delay, or cancel the relevant order or subscription. You remain responsible for charges properly incurred before cancellation.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement, except where such warranties or conditions cannot be excluded by law. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, except where liability cannot be excluded by law.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites, except where liability cannot be excluded by law. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, reviews, feedback, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you grant us a non-exclusive, worldwide, royalty-free licence to edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us, for the purpose of operating, improving, or promoting MyBlend and our Services. We are and shall be under no obligation (1) to maintain any comments in confidence, unless agreed otherwise or required by law; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our reasonable discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party, except where liability cannot be excluded by law.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://myblend.coffee/pages/privacy-policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Subject to applicable law and your statutory rights, we reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, including after you have submitted your order. If we cancel an order after payment has been taken, we will refund the amount paid for that cancelled order.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our website or online Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the website or online Service will be accurate or reliable.
You agree that from time to time we may remove the website or online Service for indefinite periods of time or cancel the website or online Service at any time, without notice to you, except where notice is required by law or where this affects an accepted order or active subscription.
The website and online Service are provided 'as is' and 'as available' for your use, except as expressly stated by us and except where the law provides otherwise. This does not apply to your statutory rights in relation to products you purchase from us.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, breach of your statutory rights, or any other liability that cannot be excluded or limited by law.
Subject to the paragraph above, in no case shall MyBlend Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, Service providers or licensors be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising from your use of the Service or any product, except where liability cannot be excluded by law.

SECTION 14 - INDEMNIFICATION
You agree, to the extent permitted by law, to indemnify and hold harmless MyBlend Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal costs, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, your unlawful use of the Service, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERANCE
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, when you cease using our site, or by cancelling your subscription in accordance with Section 1.
If in our reasonable judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement and/or deny you access to our Services (or any part thereof). You will remain liable for all amounts properly due up to and including the date of termination.

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. If you are a consumer resident outside England and Wales, you may also benefit from any mandatory consumer protection rights available to you under the laws of the country where you live.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Changes will not affect any order already accepted by us unless required by law. Where a change materially affects an active subscription, we will provide notice where required by applicable law. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@myblend.coffee
Our contact information is posted below:

MyBlend Ltd

Email: hello@myblend.coffee

Registration Number: 14655183